FAQ (frequently Asked Questions)

You can reserve your stay simply through our website www.SoonStays.com or by calling us on our 24X7 Customer Helpline on 09303751562.

Customers shall carry a valid government ID proof Acceptable valid id proofs are Voter ID Card, Valid Passport, Aadhar Card issued by government of India, Permanent Driving License.

PLEASE NOTE - PAN Cards are NOT Valid as ID Proofs

At the homepage of the www.SoonStays.com website, login with your registered mobile number and click on to “ALL BOOKINGS” and know the status of your booking.

Our standard check-in time is 12:00 PM and check-out time is 11:00 AM. However some properties may have different check-in and check-out schedule. You can view the same in the hotel policy section of that particular hotel page. Early check-in and late check-out both are subject to room availability at the hotel.

You can cancel your booking by calling our Customer Support helpline on 09303751562

Well it all depends Hotel to Hotel cancellation policy! You can also check the policy on hotel page on www.SoonStays.com.

Such a case is termed as No Show. In case of no show: Entire booking cost will be charged as cancellation fee.

You can update the details in your account by following the below steps based: Website - login using your mobile number – Go to profile page – click MY ACCOUNT, edit the desired option and CLICK – UPDATE or call us at 08878756666

Simply click https://SoonStays.com/frenchise on the link and fill the information our team will contact you on given details by you..

All our rooms are furnished with cupboards to keep your luggage.

Parking may be available at some of our hotels. For information about a specific hotel, please check the hotel information page for exact details.

Extra mattress can be arranged for in most of our hotels at extra charge. This is subject to the maximum permissible occupancy for the given room category..

You can make payment via multiple avenues such as credit card, debit card, wallet or net- banking. There is also an option to pay at hotel directly.