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This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. This electronic record is generated by a computer system and does not require physical or digital signatures.

This Privacy Policy explains how ADH Hospitality Pvt Ltd, operating under the brand SoonStays (“SoonStays”, “Company”, “we”, “our”, or “us”), collects, uses, stores, and protects user information when you access or use www.soonstays.com , our applications, or related services (“Platform”).

By using SoonStays, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect two categories of information:

1.1 Personal Information

Information that can identify you directly, such as:

Full name
Phone Number
Email Address
Address Details
Booking information
Communication History with Support

Personal information is collected when you:

Create an account
Make a booking
Contact customer support
Subscribe to updates or promotions

1.2 Non-Personal Information

Information that does not directly identify you, including:

Device type
Browser details
IP address
Website usage data
Cookies and analytics information

2. How We Collect Information

2.1 Registration & Booking

We collect information when you register, submit forms, or complete reservations on SoonStays.

2.2 Automated Technologies

We may use standard technologies such as:

Cookies

Small data files stored on your device to improve user experience and website functionality.

IP Address Logging

Your IP address may be automatically recorded for security, analytics, and fraud prevention.

Tracking Tools

We may use analytics tools to understand how users interact with our Platform.

3. How We Use Your Information

We use collected data to:

Process hotel bookings and payments
Provide customer support
Improve platform functionality
Send booking confirmations and service notifications
Prevent fraud or misuse
Send promotional messages (you may opt out anytime)

4. Sharing of Information

SoonStays does not sell personal data.

We may share limited information with:

Hotel partners to complete your reservation
Payment gateway providers
Technology service providers
Government or law enforcement authorities when legally required

5. ⁠Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
However, no internet-based system can be guaranteed completely secure, and users share information at their own risk.

6. ⁠Data Retention

We retain personal information only for as long as necessary to:

Fulfill bookings
Comply with legal requirements
Resolve disputes and enforce agreements.

7.⁠Your Rights

Subject to applicable laws, you may request:

Access to your data
Correction of inaccurate information
Deletion of your account data (where legally permissible)
Opt-out from marketing communications

To make such requests, contact us at:

bookings@soonstays.com

8.Third-Party Links

Our Platform may contain links to third-party websites or services. SoonStays is not responsible for the privacy practices or content of external websites.

9.Children’s Privacy

Our Platform may contain links to third-party websites or services. SoonStays is not responsible for the privacy practices or content of external websites.

10. ⁠Changes to this Privacy Policy

SoonStays may update this Privacy Policy periodically. Updated versions will be posted on the website, and continued use of the Platform indicates acceptance of changes.

11.Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

ADH Hospitality Pvt Ltd – SoonStays

www.soonstays.com

9303751562

bookings@soonstays.com